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GENERAL INFORMATIONS

What does MUDGIRL consist of?


MUDGIRL is an all inclusive, 5km (about 3 miles) race, consisting of 17+ obstacles to overcome.


Whether you are by yourself or in a team, the course is committed to testing your strength, endurance and above all, your spirit.


There is no timing and no obligation to complete all the obstacles. You are here for the sole purpose of having fun and having a great experience, regardless of your athletic ability.




Is MUDGIRL open to everyone?


Yes, all women between the ages of 7 to 78 (a record to beat!) are invited to participate in MUDGIRL.
The short running distance makes this challenge achievable to all levels of athletes.
You don't have to run, as long as you are enjoying yourself, it doesn't matter if you run, walk, or take a break.




I’m not such a runner, can I still participate?


This race is an introduction to obstacle courses and aims at combining athleticism and fun.
Many of our participants are not very sports oriented, however, they really enjoy themselves at our race! We promise, you will love your experience at MUDGIRL.




Who can volunteer at MUDGIRL?


VOLUNTEER PLATFORM WILL OPEN JANUARY 2021 We are always looking for hardworking, friendly and dynamic people to partake in making this unique race successful.
Wether you’re a man, a woman, nonbinary, or a child, as long as you’re motivated and committed to helping, you will be the perfect volunteer. Each volunteer will receive a shirt, one free ticket for a future MUDGIRL race, goodies, and above all, a lot of love from our staff! For those who are up for the challenge, you will be able to participate in the final race that occurs at the end of the day along with all the other volunteers. Be sure to sign up as a volunteer ASAP as our slots get filled up quickly.




Why should I leave my comfort zone and participate in this race?


Whether it’s a personal challenge or a friend convinced you to embark on this journey, you are here for a noble cause: the fight against breast cancer.
Therefore, you will surpass yourself, sweat, have a few (small) aches, and finally, raise your arms when you cross the finish line... as part of the #PinkArmy!
We can promise you that when the medal is around your neck, you will feel like the proudest woman in the world. But before that, you will have to face the mud and the big slide! Hence, there is no excuse to turn around on race day. Leaving your comfort zone and conquering this race with your friends will create memories for a lifetime!




Do I need to know how to swim?


Nope! Some obstacles may have 2-3’ deep water but the majority are just mud. If you don’t feel comfortable, you can always go around the obstacle.





REGISTRATION

What is the minimum age to participate?


For safety purposes, the minimum age to participate is 7 years old. Participants between the ages of 7 and 13 years must be accompanied by an adult for the entirety of the race.




Can I buy my ticket the day of the event?


Yes, If the event is not sold out you will be able to buy your ticket on site. However, the ticket will be full price. So we stroooongly advise you to sign up early to save a lot of money. :)




Can I change my time slot?


No time slot change is accepted the day of an event. In order to comply with health protocols, all participants must start their course at the time indicated on their ticket. There are no exceptions as compliance with safety restrictions is of the utmost importance. If your time slot time is no longer suitable for you, please contact us at info@sport-era.com ahead of your race to see if other time slots are available.




I am signed up but can no longer go to the race, can I receive a refund?


Tickets are non-refundable as stipulated in our sales conditions. However, you do have the option of transferring your ticket to another individual who would like to participate. If you bought a ticket in 2021 and you can’t attend anymore please refer to this page (page still in construction) so you can transfer your entry to a friend or family member. This transfer costs $15 to cover the ticketing system fee and the insurance fee. If you bought a ticket in 2020 and your event has been delayed, please refer to this page.




I can’t find my ticket, how can I get it back?


Please send us your full name and the email address you used to register to info@sport-era.com. We will be happy to send it back to you! :)




How and where can I sign up for MUDGIRL?


All registrations are done online at mudgirlrun.us. Our prices increase as we get closer to the dates of events, so the earlier you buy your ticket the lower your price will be. If the event is not sold out, tickets will be sold on site the day of the race. The ticket will be full price.




What is included in my registration?


Seeing as you will be joining the #PinkArmy, we can’t let you go face first in the mud empty handed!


All participants will receive: a headband, a bracelet, a race bag, a reusable water bottle, temporary tattoos, access to the water station, photos from a professional photographer, and most importantly, a medal at the end of the race to congratulate you for your effort!




Where and when can I pick up my race kit?


You will be able to pick up your race kit right after check-in on the day of the event.




What is happening to my 2020 ticket?


The entire 2020 season has been delayed for public health reasons, therefore all tickets are postponed to 2021. All 2020 ticket owners should have received an email January 6th 2021 explaining the 2021 registration process along with their registration code. Please refer to this page to get all the information. No refunds can be issued in order to save MUDGIRL and allow it to return in 2021. For further details please write to us at info@sport-era.com. This is an industry-wide decision mud run companies are all following.




I am not available to participate during the dates set for 2021, what can I do with my ticket?


We do understand you can’t participate during the new 2021 date, or if you’re not comfortable with attending the event. Because of this, your 2020 coupon code is usable to: - register either for any MUDGIRL in 2021 (register before 31/03/2021) or to register for a race in 2022 (you'll have to wait until the next season starts) - transfer to another person. Therefore you are free to use, fit, or sell your coupon code. Your coupon code can be used for the event of your choice, i.e. your 2020 ticket for Los Angeles will allow you (or anyone you give the code to) to register for any race in 2021.




Is there a group offer?


MUDGIRL is first and foremost based on the family spirit. The team spirit. It’s an experience to live and share WITH others. To encourage you to participate with your sports team, entire family, your workmates, or your classmates we offer 10% off to groups of 20 or more runners. Please use the promo code TEAMSPIRIT when purchasing 20 or more tickets and the discount will be applied to the total price. You need at least 20 tickets in your shopping cart to get the discount. This code can not be used in conjunction with another offer.




First responder and veteran discount


We are proud to offer you a 15% discount ! It's not much, but we would love to show you at least some gratitude. Please email us your professional ID card (first responder or veteran ID card) to info@sport-era.com. Veterans: discount applies to the veteran and his/her wife and/or daughters. First responders: only for personal use, not for any additional family members.





RACE DAY

What steps should I take before the start of the race?


We recommend that you arrive 45 minutes before your start time printed on your ticket. Due to changes in health safety, many venues will not allow entry until 45 minutes before your start time. Please read details on the event page for the city you’re racing at and follow safety instructions we email before the event with updated health and safety requirements for each city.
Below are all the steps to follow: > Arrive maximum 45 minutes before your wave start time already dressed for the race
> Park your car in the private parking lot provided for the event (parking has to be paid with credit card only, cash is not accepted ). Some venues offer a “carpool” discount if there are 4 or more in one vehicle (check details in the email instructions we send before the event as all venues may charge different amounts for parking)
>Stop at the mandatory temperature checks
> Walking in the one-way village, you can leave your personal belongings in the provided bag drop area
> Head to the the start line to warm up, respecting the social distancing
> Throw yourself into the MUDGIRL EXPERIENCE!




How should I dress when going to MUDGIRL?


Before anything else, check the weather… you won’t enjoy running in shorts and a tank top under heavy rain or cooler weather! Dress according to the weather and to your personal liking, but keep in mind that you will be covered in mud.
What to bring:
> Running shoes that you aren’t afraid to get dirty.
> A pair of shorts and a t-shirt you’re ok with having to wash a couple times before being able to wear again.
> A change of clothes for after the race (very important for the survival of your car seats)
> Your biggest motivation and smile!




Do I have to pay for parking? Do I need to bring cash?


Yes, you will need a credit card to:
- Pay for parking*
- Deposit your bag if necessary at the "Bag Drop" tent
- Buy souvenirs at the #PInkArmy Store to brag about your amazing accomplishment
(There will be no ATM on site)
You will be able to pay by debit / credit card at the MUDGIRL store, so ladies and gentlemen, you have no excuse not to throw yourself into our pink tutu! *Parking price subject to change depending on location, see details on the page for the city you’re racing at, and the email with pre-race instructions sent 1 week before your big race




Where can I find my pictures after the race?


We post links to the pictures on Facebook a couple days after the event.In the week following your event, the full album will be uploaded on our photographer’s website: Epic Action Imagery. Please allow at least 3 days after the event for all photos to be uploaded online.




Is there a medical team on site?


A medical team is present at each event to provide first aid to all participants and help with minor injuries.
In the event of serious injuries requiring hospitalization, we will call for an ambulance.




What will happen if weather conditions are very bad?


We reserve the right to cancel or push back the race only in the case where extreme weather would compromise access to the security and safety of participants. In regard to lighter weather, a little rain has never hurt anyone, in fact you will be able to enjoy more mud!




Is the race timed?


No, we try to eliminate any competitive spirit from MUDGIRL.
On the other hand, no one will prevent you from showing off to all your close friends and family that you are the most badass of the group by arriving first!




If I can not overcome an obstacle or am afraid to, can I still participate?


We do our best to offer fun obstacles that are easily accessible to all!


However, if you don’t feel comfortable doing a particular obstacle, you can skip it and continue the run. We do however challenge you to come back the following year and overcome the obstacles you skipped!




How long does the race take?


It should take you between 40 - 90 minutes to complete the race.
However, don't put pressure on yourself to finish within a particular time frame, just have fun and go at your own pace. :)




Are there showers on site?


Rinsing stations (water hoses with a nozzle) will be at your disposal to quickly get rid of the mud. However, you will have to wait to get home to enjoy a nice warm bath.


A changing room will also be available. We recommend bringing a clean change of clothes, and a large trash bag to place on your car seat as it’s hard to remove 100 percent of the mud at the rinse station (and it’s even harder to remove any mud from your car seats!)




What type of ID do I have to bring?


Any form of photo ID (ex: driver’s license, student card). As long as we can verify that the name on the ID matches your profile, you will be good. A photo on your phone of your ID will also suffice. For minors without photo ID, an ID with no photo will be accepted. We just want to make sure that the actual participant is checking in.





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